How To Apply For A Certificate Of Good Conduct In Kenya

By Getrude Mathayo / Published April 30, 2021 | 11:42 am




KEY POINTS

The Certificate of Good Conduct is proof that the person applying for the position is of good morals and abides by the law.

This article explains in detail how you can acquire a Good Conduct Certificate in Kenya.




This is a certificate issued by the Directorate of Criminal Investigation (DCI) in Kenya confirming an applicant’s criminal record status. It is also known as a police clearance certificate.

Most Kenyan companies, government sectors, and NGOs demand a certificate of good conduct whenever one is applying for a job.

Occasionally, the Certificate of good conduct for company directors may be demanded when companies place tenders for the supply of commodities or services in the country

There are various instances that require you to have this document including when applying for a Public Service Vehicle (PSV) badge, job, or when vying for a government post

The Certificate of Good Conduct is proof that the person applying for the position is of good morals and abides by the law. This article explains in detail how you can acquire a Good Conduct Certificate in Kenya.

How To Apply

In summary, dully fill the application form which you can download from the eCitizen portal, dci.ecitizen.go.ke. You can also get the form at the DCI offices located at Mazingira House, Kiambu Road, or any Huduma Center in Kenya.

  1. Log in to your eCitizen account on ecitizen.go.ke using your username (your email address) and password. This will take you to the eCitizen dashboard.
  2. Click “Get Service Now” once you are on the dashboard, which is under the category “Directorate of Criminal Investigations.”
  3. Follow the guidelines on how to apply for a certificate of good conduct by Kenya eCitizen.
  4. Choose the payment mode to pay Kshs. 1,050 for the good conduct certificate
  5. Download certificate of good conduct then prints two copies of the payment invoice and a copy of the C24 form on both sides of the A4 paper.
  6. Proceed to present the document to the CID offices once you are finished with the good conduct application online. You are required to carry the invoice, C24 document, and an original identification document or original birth certificate in the case of a minor. You will be taken through fingerprint processing at the CID headquarters
  7. During the application process, you can set the specific date on which you would like to go through the fingerprint processing before you advance to the e-citizen certificate of good conduct download part

Ideally, the certificate of good conduct takes between two weeks and one month to process after which it should be ready for pick-up at the DCI Headquarters, Nairobi.

How I can Determine if a Clearance Certificate is Genuine

Cases of fraud and forgery are increasing each day and knowing the authenticity of your Certificate of Good Conduct is crucial. Below are steps on how to easily determine if the certificate is genuine,

  1. Send the word DCI to 21546 which subscribes you to the service.
  2. Dial *512# from your phone which prompts you through the verification process.

The police good conduct certificate is valid for a period of one year from the date of printing hence is subject to annual renewal.







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