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Jubilee Health Insurance Launches Its First Center of Excellence, Agency Office; Empowering Agents To Bridge Kenya’s Healthcare Gap

Jubilee Health Insurance

Njeri Jomo, CEO of Jubilee Health Insurance, officially cuts the ribbon to open the First Center of Excellence Agency Office at the Jubilee Exchange Building in Nairobi. She is joined by Sylvester Ouma, GM Retail Business (left), Kissinger Chalingo, Agency Manager (right), and Eugene Mutekhele, CFO JHIL (behind). This milestone marks the beginning of an exciting journey to empower agents and enhance healthcare access for all Kenyans.

Jubilee Health Insurance Limited (JHIL), the leading health insurer in the region, has officially launched its First Center of Excellence, Agency Office at the Jubilee Exchange building on Mama Ngina Street, marking the start of an exciting 2025 expansion plan. This milestone reflects JHIL’s unwavering commitment to empowering its network of over 3,000 agents and enhancing access to affordable healthcare for Kenyans nationwide.

With insurance penetration in Kenya at just 2.3% of GDP, health insurance remains a critical yet underserved sector. Intermediaries, particularly agents, play a critical role in connecting millions of households with healthcare solutions. They drive awareness, build trust, and ensure customers receive tailored services that meet their unique needs. The launch of this center is a testament to JHIL’s belief in the transformative power of agents and their essential contribution to expanding healthcare accessibility and reinforces our commitment by equipping them with tools and resources to thrive.

The Center of Excellence: The Agency Office offers agents access to world-class resources, including training facilities, operational assistance, client meeting spaces, and state-of-the-art digital tools to enhance efficiency and productivity. It provides a professional and collaborative environment where agents can connect with peers and focus on delivering impactful healthcare solutions to customers. With a robust agency force of over 3,000 agents across the country, JHIL is redefining the health insurance landscape by offering unwavering support and equipping agents to thrive in a competitive world.

Read Also: Jubilee Health Insurance’s “Always With You” Campaign Wins MSK Award

“This office is more than a working space—it is a launchpad for agents’ growth and success,” said Njeri Jomo, CEO of Jubilee Health Insurance. “Our agents are central to our mission, and this office marks the beginning of a new chapter where they are fully equipped to better serve Kenyans and achieve their personal and professional goals. As Jubilee Health continues to expand its footprint across the country, these Centers of Excellence underscore our commitment to supporting agents and reducing barriers to healthcare access.”

When you become a JHIL agent, you’re not just joining a team you’re becoming part of a mission to make quality healthcare accessible to all. Key benefits include:

Call 0709949000 to join Jubilee Health Insurance’s winning agency force and be part of Kenya’s leading health insurer.

Together, we’re building a healthier Kenya—Always With You.

Read Also: Jubilee Health’s Njeri Jomo Named CEO Of The Year For Transformative Leadership

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