Any Kenyan who has queued at an agent to pay a withdrawal fee larger than the transaction itself knows that

For a decade, banks measured customer experience by the things customers could see: the app’s onboarding flow, the speed of

Dr. James Mwangi, Group Managing Director and CEO of Equity Group Holdings, has been appointed to the South-North Commission on

Africa has spent decades telling the world about its potential. For United Bank for Africa Group Managing Director and CEO

Africa may be building the world’s largest free-trade area, but agreements alone will not create trade. Someone still has to