NCBA, under its lending for all initiative, has launched a new unsecured digital lending product, Digital Personal Loan, which can now be conveniently accessed through the NCBA NOW App without the need to visit a branch.
The NCBA Digital Loans portfolio will target the Bank’s Retail banking customers and will therefore help bolster the Bank’s aggressive retail banking expansion agenda, allowing for faster access to personal unsecured lending and overdrafts without having to visit the branches.
The new solution will help drive the convenience, where potential customers won’t have to visit a branch to get financing.
The new digital facility offers flexible and faster access to personal unsecured lending. To access the service, customers are required to download the NCBA NOW app and use the Now Loans feature in the mobile application. Alternatively, customers can use the bank’s USSD code *488#.
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Sharing his thoughts on the new Digital Personal Loan offering, NCBA Group Director, Retail Banking, Mr. Dennis Njau, notes, “Our latest Digital Personal Loan offering reinforces NCBA’s commitment to leverage technology in providing innovative financial solutions that align with the evolving needs of our customers and, more so, empower them to achieve their financial goals. Through the NCBA NOW App, customers can now access flexible financing options conveniently and securely, further enhancing their banking experience.”
To qualify for the Digital Personal Loan, customers must have been with NCBA for a minimum of 6 months and maintain an active personal account. The facility has a minimum tenure of 3 months for loans below Kes. 50,000 and a maximum tenure of 12 months, with flexibility for customers to choose a repayment period that suits their financial situation.
As an added benefit, all Digital Personal Loans come with credit life insurance provided by NCBA Bancassurance, offering financial protection to borrowers and their families.
The launch of this financing product is part of the umbrella initiative dubbed Lending for All, which will see the Bank roll out a series of digital lending solutions in the course of the year. This initiative underscores our commitment to innovation and improving customer experience through digitalized customer journeys, driving speed, efficiency, and the delivery of solutions for our valued customers.
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