Zuku revamps unlimited internet, TV and phone services

Wananchi Group’s  home entertainment brand, Zuku has refreshed its triple play platform with the launch of Zuku Fiber Infinite packages at reduced prices.

Dubbed “Go Infinite Life Got Better”, the new packages will enable customers to enjoy Infinite Internet, Infinite TV and Infinite Talk telephony with high internet speeds of 10Mbps, 20Mbps and 50Mbps at reduced prices of Kshs 4,099; Kshs 5,299 and 9,799 respectively.

Customers can now choose the mix of television they would like on their Triple Play.

Apart from unlimited internet, all new subscribers access over 60 free TV channels, and enjoy free Zuku to Zuku calls as well as free Wi-Fi mobility across various hotspots in Kenya.

“Zuku recognizes the dynamic and growing needs of our customers and is committed to offering tailor-made products and solutions. We are providing fast unlimited residential internet, digital television and phone services at great value,” said Wananchi Group CEO Richard Alden.

Zuku Infinite offers several advantages to customers such as working from home, streaming sports, videos, music and holding video conferences without buffering all through the month of subscription. Multiple devices can be used on the same Wi-Fi connection, providing entertainment for an entire family, Mr. Alden pointed out.

“We recognise that the market’s needs are continually evolving. It is essential therefore for Zuku Fiber to innovatively meet those needs and provide customers with quality solutions at a more affordable rate,” Mr Alden said.

He added that with the increasing demand for internet, the TV product had been packaged separately for customers who would like the option of premium TV or Asian channels. This way, the triple play package will be bundled as Internet, Phone and Edge TV having 61 channels with free-to-air and Zuku channels.

Optional TV add-ons include Prime TV with 74 premium television channels at Kshs 499 ; mega TV with 109 premium TV channels at Kshs 999 and Asian TV with 35 Asian TV channels at Kshs 999.

“The new package has a price reduction of Kshs 200 across all packages. Existing clients have the option to remain on their current package or upgrade to the Infinite packages,” he said.

This means that when a customer purchases Infinite 1 or 1Mbps, he or she will get 60 Edge TV channels and phone at Kshs 2,799 while Infinite 4 or 4Mbps, comes with 60 Edge TV channels and phone at Kshs 2,999.

Others are Infinite 10 or 10Mbps, 60 Edge TV channels and phone at Kshs 4,099; Infinite 20 or 20Mbps, 60 Edge TV channels and phone at Kshs 5,299 as well as Infinite 50 or 50Mbps, 60 Edge TV channels and phone at Kshs 9,799.

Installation price remains the same at Kshs 3,999 and Kshs 7,500 for Gigabit Passive Optical Network (GPON) areas.

Last week, Zuku refurbished its television content for those customers on its Direct to Home TV service into two improved packages: Classic and Premium at no extra cost.