Lufthansa Group Takes Home ‘Best Europe Airline’ Award

Lufthansa has been voted the “Best Airline in Europe” in an award that was given at the Paris Air Show on 20 June 2017 in Le Bourget after the market research institute Skytrax, which specializes in aviation, surveyed around 18 million passengers from over 160 countries worldwide.

“This award reaffirms our passengers heading out of Kenya that they are flying with the best European airline to their top choices in Europe like Paris, Brussels, Vienna, London, Manchester, Birmingham, Scandinavia, Italy or Spain”, said Tobias Ernst, General Manager Sales Regional East Africa Lufthansa Group.

In the survey, passengers from across the globe spoke in favor of the German premium carrier, thus acknowledging the services offered by Lufthansa. Carsten Spohr, Chairman of the Executive Board and CEO at Deutsche Lufthansa AG said that “The service offered by our crews onboard and on the ground as well as our investments over the past few years in the fitting of our cabins and lounges, in addition to the service and digitalization, have paid off. The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facility have has impressed passengers worldwide and made us Europe’s number one. Our offer has never been better.”

Lufthansa also won the award of “Best Airline in Western Europe” as well as the award “Best First Class Lounge Dining”. Lufthansa, Swiss and Austrian Airlines had been nominated for the award as “Best Airline in Western Europe”. Austrian Airlines won the “Best Airline Staff Service in Europe” award for its employees.

The survey was carried out by the market research institute Skytrax, which specializes in aviation. As part of this, the services on board as well as the airline services at the airports were rated. Skytrax has been carrying out the annual survey since 1999.