“See Our Shelves This Weekend” Nakumatt Responds to Empty Shelves Queries
Nakumatt Holdings breaks it’s silence after the public raised online media concerns that most of their outlets had empty shelves.
On Wednesday, Katiwa Mueni went online and posted a picture with nothing on the shelves and posed, “How can this be Nakumatt Junction?
How can this be nakumatt junction @kenyanpundit pic.twitter.com/AreRaKpBTo
— Katiwa.. (@mueni_4) June 14, 2017
Jim Waruz said, “Monday will come and I am mark timing to see…today at Moi Avenue branch even the small bags for sale aren’t in stock…I just wonder.”
Chief Marketing Officer Andrew Dixon, however, went online and assured its customers that their outlets will not be the same over the weekend. A response to Gihuywa Erick who had noted that their outlet at Junction along Ngong Road was to be the next victim.
Sorry to burst your prophetic bubble but thus far i don’t see it that way. See our shelves this weekend!
— Andrew Dixon (@Nakumatt_CMO) June 14, 2017
However, the public was not satisfied with others questioning the 24 hour shopping experience now being shifted to the weekends. “So now we are being moved from 24 hour shopping to weekend shopping? Asked Omar Bond.
Others. Came to the retailer’s rescue. “Nakumatt has been the anchor tenant for most malls in the country. Other tenants rely heavily on traffic from Nakumatt.” said Wambu.
Nakumatt has been the anchor tenant for most malls in the country. Other tenants rely heavily on traffic from Nakumatt.
— Wambui (@M_RenzoB) June 14, 2017
Since January, East Africa’s largest retail chain with 61 branches has experienced one of its worst times since beginning the last quarter of 2016.
It announced it was having financial difficulties has seen the supermarket change its operations and cut down on stocks.
This is after their Ugandan customers complained of the absence of items their shelves and now Kenyans too are at it.
A shopper reports that these empty shelves are of @Nakumatt Naalya in Kampala. What’s going on, as Marvin Gaye would have asked pic.twitter.com/wIa2y4GQ57
— Charles Onyango-Obbo (@cobbo3) October 27, 2016
Nakumatt has announced plans to shut down several unprofitable branches under its accelerated restructuring programme aimed at cutting operational costs by Sh1.5 billion annually.
“The branch culling strategy will start off with sub optimally performing branches for whose leases contracts are due for renewal to be followed by branches in poor locations. We have also embarked on a shelf stocks optimisation programme to enable us retain a lean variety of