Safaricom Planned System Maintenance to Disrupt Services from Wednesday

Safaricom services, beginning Wednesday 28 to Thursday 29, will be interrupted due to a planned system maintenance.

The disruption will affect more than 29 million subscribers across the country. The system upgrade is aimed at ensuring better services to the customers.

Services like airtime top up, the purchase of data bundles and SMS, Tunukiwa, Okoa Jahazi, Sambaza, international calls and SMS, any form of balance inquiry, and all USSD as well as roaming services will be interrupted. M-PESA, voice, and data will, however, be spared.

“To maintain service excellence, Safaricom will on Wednesday, 28th March 2018, from 9 pm to Thursday 29 March 12.30 am carry out planned system maintenance,” said Joseph Ogutu, Director- Strategy and innovation, Safaricom.