KenTrade Eases Trade Documentation Processes In Kenya

Import and Export traders in Kenya are set to enjoy the convenience of personalized care following a move by trade facilitator, the Kenya Trade Network Agency (KenTrade), to premium support services targeting traders in Kenya.

The CEO, Mr. Amos Wangora said the new services are aimed at easing trade processes for traders offering greater convenience and ease. He emphasized that these optional premium support services are targeted at traders who prefer the convenience of having their documents processed for them.

“KenTrade is deliberately making the international trade business in Kenya simpler and convenient for our willing customers, those who are constrained with time but are willing to pay a fee to be assisted,” he said.

The newly introduced Premium services took effect from November 1, 2020, and will enable the traders to conveniently get support to process their documents faster.

At the same time, KenTrade will be equipping the Import and Export trade community in Kenya with the necessary skills to navigate the Kenya TradeNet System with ease.

“We have revised our training and certification programs on the Kenya TradeNet System for importers and exporters. The Agency is offering training sessions under strict Covid-19 protocols and has also reviewed the training fees to match the operational costs and needs of our customers in respective regions” said Mr. Wangora.

The System provides the trading community and all stakeholders with a single access point for all external trade-related services and to meet legal and regulatory requirements. It has over the years had a significant impact on trade logistics in Kenya by simplifying and streamlining trade processes and procedures.

For a seamless access and utilization of the System, it is important for traders and Partner Government Agencies to equip themselves with skills that will allow them to navigate the Kenya TradeNet System.

KenTrade has also eased the process of the payment of its premium services by making it possible for customers to make payments digitally.