The cloud software provider, CM.com Kenya has been given the nod by the Communications Authority (CA) as the official provider of electronic signatures in the country.

Electronic signatures, also known as e-signatures are efficient, legally binding ways to get approval on electronic documents. For it to be legally acceptable in Kenya, it must be issued by a recognized Electronic Certification Provider (E-CSP).

In compliance with this requirement, CM.com under its local subsidiary; CMCOM Kenya Limited, applied and was officially recognized in July 2021 by the Communications Authority of Kenya (CA) as a provider of electronic signatures.

This means that the company is licenced to issue digital certificates – a record that supports a digital signature – and can authenticate signatories. CM.com also ensures the integrity of digital documents, giving all parties confidence in these transactions.

Under the Business Laws (Amendment) Act 2020, electronic signatures were officially recognized as being legally valid on 18 March 2020 to make doing business remotely easier.

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The law came into effect at the height of the COVID-19 pandemic when traditional working environments were restructured and remote working becoming the new norm.  As such, electronic or digital signatures have become a key part of business systems across the globe.

CM.com Kenya, a subsidiary of the global leader in cloud software for Conversational Commerce, officially entered the Kenyan market a little over a year ago. Its digital signature solution Sign enables businesses and their customers to quickly and securely sign contracts, agreements, and documents from anywhere, by sending an invite via SMS, email, or WhatsApp Business Solution.

Based on the latest UX insights, the platform was redesigned earlier this year for an even more streamlined and user-friendly signature process. And because businesses only pay per document signed and have unlimited user access, the multi-user solution is ideal for small to medium-sized businesses looking for an easy, accessible, and affordable electronic signature product.

The Sign can be used across government and other industries, including healthcare, HR, real estate, legal, and finance, to accelerate processes and help organisations grow digitally.