Simple Steps On How To Pay Using Bonga Points

The value of unredeemed Bonga points hit 4.5 billion shillings in the financial year ending March 2022 up from 4.2 billion shillings in the previous financial year.

The telecommunication giant has made it possible for people to pay for products and services using Bonga Points through an automatic conversion.

This Service is open to all Safaricom subscribers who wish to redeem their Bonga Points for goods and services at all vendor outlets with a Lipa na MPESA Buy goods or Pay bill number.

With Bonga points, you can buy goods at an outlet, pay for water, and electricity, and buy data and SMS among others. Redemption of Bonga Points is currently at the rate of 1 Bonga point to 20 cents.

So how do you go about it? Here are the steps on How to pay using Bonga points.

1. Dial *126# on your Safaricom line
2. Select “Lipa na Bonga”.
3. Enter the vendor’s MPESA Till Number
4. Enter the amount you wish to pay.
5. Enter your Service PIN then confirm the transaction.

How about if you want to check the amount of Bonga Points required to pay for your goods or service?

1. Dial *126# and select ‘Lipa Na Bonga’
2. Select ‘Bonga Calculator’.
3. Enter the amount you want to pay or the number of points you wish to redeem.
4. You will get a response showing the number of points you will need to pay your bill.

Safaricom does not charge subscribers an extra fee for using this service making it one of the best options you should consider when making payments. The Bonga Points value of the bill you are paying will be deducted from your Bonga balance when you finalize the redemption.

While paying using Bonga points, always ensure the amount you redeem is enough for your bill. If you enter a lower amount compared to your actual bill, you may redeem more points to cater for the difference.

However, if you complete a transaction and find out you had entered a larger amount compared to your actual bill, you may request a reversal by contacting Safaricom customer care by dialing 234 from your Safaricom line. Nobody can whatsoever reverse Bonga Points redeemed for purposes of payment service so businesses don’t have to worry about losing money.

Related Content: 6 Amazing Things You Can Do With Your Bonga Points