Government and Policy

NTSA Gives Update On New Generation Number Plates And Driving License

BY Getrude Mathayo · October 18, 2023 01:10 pm

On Wednesday 18^th, the National Transport and Safety Authority (NTSA), gives a new directive on the collection of the new generation number plates.

According to the statement released by NTSA, motorists whose number plates were ready have been asked to collect them from centers they selected as collection points during the application process. They however contacted the motorists via SMS, urging them to collect their plates.

“We humbly request motor vehicle owners who have received SMS notifications on a collection of reflective number plates to visit the centers they identified during the application process,” read the statement in part.

On October 2^nd, NTSA called on Kenyans to take advantage of the extended working hours to collect their number plates and driving licenses.

NTSA Road Safety Strategy Manager Samuel Musumba has said the move to extend the working hours was due to the high demand for the new generation plates. The agency adjusted its operating hours in upscale efforts to clear the licenses and number plates backlog.

In the directive given by the Authority’s director general, their offices now operate for about 11 hours, Monday to Friday. The offices also remain open for eight hours, for the next two Saturdays

The move by NTSA to adjust its working hours came after Roads and Transport Cabinet Secretary Kipchumba Murkomen directed the authority to clear the backlog in the printing of Driving Licences, logbooks, and digital number plates within two weeks.

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In a statement on Friday, September 22, Murkomen said he would personally oversee the reforms to ensure the authority streamlines its service delivery to Kenyans.

“To quickly resolve this issue, I will personally supervise the processing, printing, and delivery of Driving Licences, logbooks, and digital number plates, starting today, to ensure Kenyans get better services and value for money,” the Transport minister said.

The government introduced the new-generation vehicle registration plates in May 2022 as part of measures to fight forgery, swapping, and duplication. Former Interior Cabinet Secretary Fred Matiang’i announced in August 2022 that the government would phase out the old plates within 18 months. The deadline lapses in April 2024.