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Opinion

TikTok Has Broken the Old Supply Chain: Why Retailers Must Rethink Business Before They Are Eliminated

BY Soko Directory Team · May 31, 2026 09:05 am

TikTok is no longer just where people go to laugh, dance, gossip, learn recipes or waste time. TikTok has become a marketplace, a discovery engine, a digital shopfront, a pricing tool, a distribution weapon and, for many traditional retailers, a silent threat that is already standing at the door.

The Numbers Behind the Shift

Data PointWhy It Matters
About US$32.6B global TikTok Shop GMV in 2024Shows TikTok has become a serious commerce platform, not just an entertainment app.
About US$16.3B TikTok Shop GMV in Southeast Asia in 2023Shows live and social commerce can scale quickly in emerging markets.
US social commerce projected around US$87.02B in 2025Shows social platforms are becoming mainstream retail channels.
More than US$100M in US TikTok Shop sales on Black Friday 2024Shows attention can move products at massive speed during peak shopping periods.
165% year-on-year increase in TikTok Shop shoppers over Black Friday/Cyber Monday weekendShows consumer behaviour is shifting toward discovery-led shopping.

The Bottom Line

For years, business followed a familiar road. A manufacturer produced goods. A wholesaler bought in bulk. A retailer bought from the wholesaler. The final customer walked into a shop and paid the retail price. Everyone understood their place in the chain. The manufacturer produced. The wholesaler distributed. The retailer sold. The customer consumed.

That model is now being compressed by technology. TikTok has taken the long road from factory to customer and shortened it into a live video, a product demonstration, a comment section, a checkout button and a delivery rider. What used to take several layers of middlemen can now happen in one live session from a phone.

This is why the statement that TikTok has broken the distribution chain is not exaggeration. It may sound dramatic, but the numbers show that something serious is happening. TikTok Shop’s global gross merchandise value was estimated at about US$32.6 billion in 2024, according to numbers reported by The Low Down from Tabcut.com. Other market reports have placed the figure around US$33.2 billion. Whichever figure one uses, the conclusion is the same: TikTok is no longer only a social media app. It is becoming a serious commerce platform.

In Southeast Asia, the disruption has been even clearer. TikTok Shop reportedly grew its gross merchandise value to about US$16.3 billion in 2023, nearly four times its 2022 level. In that market, TikTok Shop quickly became one of the largest e-commerce players, challenging platforms that had spent years building traditional digital marketplaces. That speed should worry anyone who still thinks social commerce is a small side activity.

In the United States, social commerce was projected to reach about US$87.02 billion in 2025, with TikTok Shop approaching nearly 20 percent of that market. On Black Friday 2024 alone, TikTok Shop reported more than US$100 million in single-day sales in the US, with TikTok also saying shoppers increased by 165 percent year-on-year over the Black Friday and Cyber Monday weekend. These are not vanity numbers. They are evidence of a structural shift in how goods are discovered, trusted, purchased and delivered.

The most important change is not that people are buying online. People have been buying online for years. The real change is that people are buying through entertainment, through trust, through live persuasion, through community and through visibility. The product is no longer waiting on a shelf. It is being performed, demonstrated, explained and sold in real time.

This is where the retailer begins to feel pressure. The old retailer had an advantage because the customer did not know the wholesaler. The customer did not know the importer. The customer did not know the true source of the product. The customer did not know the wholesale price. That information gap protected the retail margin.

TikTok has exposed that gap. Today, a wholesaler can go live and speak directly to the end user. An importer can unpack stock live from a warehouse. A supplier can show product variations, quote prices, answer questions, offer discounts, take orders and dispatch goods without passing through a traditional shop. The customer who once depended on a retailer for access now has access to the source.