CIC INSURANCE COMPANY OF KENYA

By Steve Biko / Published March 2, 2015 | 10:21 am

The Co-operative Insurance Company of Kenya Limited (CIC Insurance) was established in 1978 and was formerly known as Co-operative Insurance Services Limited (CIS).

In 1999, the company name was changed to the Co-operative Insurance Company of Kenya Limited (CIC Insurance). The name change was part of the company’s market repositioning strategy of completely changing the then small company to a respected insurer in the country. The company underwrites both Life and General classes of insurance.

The company is the preferred underwriter of the co-operative movement in Kenya the founders and owners of the company. Over the last 7 years, CIC Insurance has recorded average growth of 37% compared to the industry rate of less than 11% in 2005. CIC gross premiums have increased from Kshs. 180m to Kshs. 1.7b in just eight years. The transformation that has taken place in CIC is in particular attested to by the spectacular growth from the little known insurance company occupying position 31 out of 37 insurance companies in 1998 to the presently relatively big and well known company with an annual premium income of Kshs. 1.7 billion in 2006.

As at December 2005, CIC Insurance occupied position numbers 5 and 10 for Life and General Business respectively. Overall, CIC Insurance was number 9 out of 41 insurance companies in Kenya. This growth is an indication of the confidence that Kenyans have in their company.

Our Corporate Vision
To be ranked among the top six high performing insurance companies in Kenya and to be the leader in providing insurance to the Co-operative sector.

Our Corporate Mission
CIC is committed to providing relevant, competitive and high quality insurance products and services that will make our customers financially secure. We will serve all sectors of the economy while developing and nurturing strong partnerships with the Co-operative sector and intermediary organizations.

Our success will depend on visionary leadership, innovation, supportive teamwork structures and upholding co-operative values. To this end we will strive to attract, develop, motivate and retain a multi-skilled professional workforce committed to our core values.

We will be helpful, courteous and professional to each other and the public. We will strive to have satisfied customers through the adoption of the latest technology, best practices and ethical standards. We will always conduct our business in a socially responsible manner for the benefit of all stakeholders.

Our Corporate Values

* Integrity
* Teamwork
* Continuous Improvement and Innovation
* Concern for people
* Commitment to the customer
* Productivity

Our Policies

1. General Insurance

* Fire Insurance
* Consequential Loss Insurance
* Motor Insurance
* Burglary Insurance
* Domestic Package Insurance
* Money Insurance
* All Risks Insurance
* Fidelity Guarantee Insurance
* Personal and Group Personal Accident
* Workmens Compensation Insurance
* Employers Liability Insurance
* Public Liability Insurance
* Professional Indemnity Insurance
* Engineering Insurance
* Marine Insurance (Cargo)
* Goods in Transit Insurance
* Travellers Baggage Insurance
* Plate Glass Insurance
* Pedal Cycle Insurance
* Golfers Insurance
* School Guard Policy
* Contractors ‘All Risks’ Insurance

2. Group Life Insurance

3. Individual Life Insurance

4. Health Management Insurance

5. Co-operatives & Marketing

Contacts

HEAD OFFICE
THE CO-OPERATIVE INSURANCE COMPANY OF KENYA LTD

CIC PLAZA
P.O. Box 59485 00200,
Mara Road, Upper Hill,
Nairobi, Kenya

Phone: (+254 020) 2823000 / 2823333
Fax: (+254 020) 2823333
Emergency GSM: (+254) 0722 204572
SMS Lines: (+254) 0722 209484 / 0734 209484

Email: cic@cic.co.ke
Website; http://www.cic.co.ke

THE CO-OPERATIVE INSURANCE COMPANY OF KENYA LTD

BRANCH NETWORK

CIC PLAZA
P.O. Box 59485 00200
Mara Road, Upper Hil
Nairobi, Kenya

Phone: (+254 020) 2823000
Fax: (+254 020) 2823333

Email: website@cic.co.ke
Website; http://www.cic.co.ke

CIC Insurance Limited – Town Office
Reinsurance Plaza, Mezzanine Floor
P. O. Box 59485-00200, Nairobi
Tel. : 3296000
Fax : 244864
Email: townoffice@cic.co.ke

MOMBASA REGIONAL OFFICE
Serves Coast province
MOMBASA TRADE CENTRE
4TH FLR, SOUTH WING
NKURUMAH ROAD
P. O. Box 84846-80100
Mombasa
Tel. (+254 041) 224129 / 220017
E-mail cicmsa@iconnect.co.ke

NAKURU REGIONAL OFFICE
Serves the rift valley province
VICKERS HOUSE
1ST FLOOR
KENYATTA AVENUE
P. O. Box 2389-20100
Nakuru
Tel. (+254 051)22172004 / 2216035
E-mail nakuru@cic.co.ke

ELDORET BRANCH OFFICE
CO-OP BANK BLD, 1ST FLOOR
RONALD NGALA ROAD
P. O. Box 3054-30100
Eldoret
Tel. (053) 2031490/ 2063699
Email; cic-eld@africaonline.co.ke

KISUMU REGIONAL OFFICE
Serves Nyanza and Western provinces
RE-INSURANCE PLAZA
4TH FLOOR,
OGINGA ODINGA STREET
P. O. Box 1561-40100
Kisumu
Tel. (+254 057)2021255 / 2020616
E-mail cic-ksm@africaonline.co.ke

KAKAMEGA BRANCH OFFICE
AFC BUILDINGS, 1ST FLOOR
KAKAMEGA -KISUMU ROAD
P. O. Box 2038-50100
Kakamega
Tel. (+254 056)30342/ 30850
Email; cic-kak@africaonline.co.ke

BUNGOMA OFFICE
BUNGOMA TEACHERS BLD
4TH FLOOR, HOSPITAL RD
P. O. Box 2628-50200
Bungoma
Tel. (+254 055) 30121
Email; cic-bungoma@afrionline.co.ke

KISII BRANCH OFFICE
MAGSONS PLAZA, 1ST FLOOR
HOSPITAL ROAD
P. O. Box 3630-40200
Kisii
Tel. (+254 058) 31242
Email; cic-kisii@africaonline.co.ke

NYERI REGIONAL OFFICE
Serves Central province
CO-OP BANK BUILDING
GROUND FLOOR,
P. O. Box 897-10100
Nyeri
Tel. (+254 061)2030657
E-mail nyeri@cic.co.ke

EMBU REGIONAL OFFICE
Serves Eastern province
CONSOLIDATED BANK BLD
1ST FLOOR
P. O. Box 1141-60100
Embu
Tel. (+254 068)321127 / 30121
E-mail embu@cic.co.ke

MERU BRANCH OFFICE
BARCLAYS PLAZA BLD
P. O. Box 2415-60200
Meru
Tel. (+254 064) 30591/ 30869/ 303343
Email: cicmeru@africaonline.co.ke

NYAHURURU AGENCY OFFICE
KIMWA CENTRE, 3RD FLOOR
Tel. (+254 065) 32055
P. O. Box 1057-20300
Nyahururu
Email. cic-nyahururu@africaonline.co.ke

MACHAKOS BRANCH OFFICE
TOWN PLAZA, 2ND FLOOR
SYOKIMAU STREET
P. O. Box 1351-90100
Machakos
Tel. (+254 044) 20349/ 20367
Email: cic-machakos@africaonline.co.ke