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Safaricom Rolls Out MyCounty App, Makueni Pioneers

BY Juma · April 27, 2023 10:04 am

KEY POINTS

myCounty will be accessible through a USSD short code, an Android and iPhone App for all counties, and a mini-app on the M-PESA Super App, which will offer county services and payments including parking fees, single business permit fees, market cess, land rates, property rates amongst others.

KEY TAKEAWAYS

“The service will be available for all 47 counties as a smartphone app, web portal, and shortcode and will integrate both current and upcoming services irrespective of the County’s provider of choice, and in addition, provide a management portal,” Ndegwa added.

Safaricom has launched myCounty, a platform that enables all 47 counties to digitize all their services in one place providing a single, citizen access channel.

The new platform will include payment for county services, revenue management systems, a citizen reporting and engagement tool, and solutions around agriculture, health, utility bills, and SME programs.

Makueni becomes the first county to integrate into myCounty with plans to gradually include all 47 counties in the coming months.

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myCounty will be accessible through a USSD short code, an Android and iPhone App for all counties, and a mini-app on the M-PESA Super App, which will offer county services and payments including parking fees, single business permit fees, market cess, land rates, property rates amongst others.

Additionally, Makueni County will launch a citizen engagement channel and an online radio channel as part of its services. Besides county services, myCounty will also provide a “Sema Na Governor” feature empowering residents to engage their Governor or report issues.

“It is a tool for leadership, for inspiring our citizens to be bold and visionary in their thinking and to embrace the power of change to create a better county for themselves and generations to come. It is a recognition that the power to change the world is within each and every one of us,” said Mutula Kilonzo, Makueni County Governor.

Related Content: Safaricom And Nairobi City County Partner To Digitize County Services

The service seeks to ease access and payment of county services for the public, saving them from having to visit county offices for manual payments.

Counties will benefit from more convenient – 24/7 access to their services, increased revenue collection, and better visibility of revenue collection and performance. “myCounty provides individuals and organizations with a single, convenient point where they can access, manage, and pay for all county services,” Safaricom CEO Peter Ndegwa said.

“The service will be available for all 47 counties as a smartphone app, web portal, and shortcode and will integrate both current and upcoming services irrespective of the County’s provider of choice, and in addition, provide a management portal,” Ndegwa added.

myCounty App will allow users to select their county of residence which enables them to be linked to the specific county’s services for processing of requests.

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Juma is an enthusiastic journalist who believes that journalism has power to change the world either negatively or positively depending on how one uses it. (020) 528 0222 or Email: info@sokodirectory.com

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