Kenya Airways’ Passengers to Enjoy More Accessibility in Europe and America

Kenya Airways (KQ) is set to move its operations in Paris’ Charles De Gaulle (CDG) Airport to Terminal 2E from Terminal 2C in an effort to give better services to its customers traveling to and from the French capital.

The move starting from 29^th October 2017 will see passengers’ access state of the art passenger lounges, seamless connections throughout Europe and Americas and great shopping outlets.

Terminal 2E is also home to Kenya Airways’ Skyteam partner Air France.

This means any passengers transiting across Europe and connecting Trans-Atlantic flights from USA, Canada and South America using our partner airlines will not need to change terminals, enhancing connectivity.

“This is part of our continuous improvement of customer service.  Passengers traveling through Paris will enjoy a more convenient and spacious environment, with easier connections to and from other major European and Trans-Atlantic cities, as well as the many services available to our Skyteam partners,” said Vincent Coste, Kenya Airways Commercial Director.

Last year, the airline came up with a turnaround strategy dubbed “Operation Pride” whose main planks included closing the profitability gap, refocusing the business model as well as optimizing the capital of the company.

One of the key goals of Operation Pride was a reduction of the gap in profitability, which was on track. The company went ahead to revise their network in order to improve connectivity be able to sell flights to more destinations within their network.

The main aim of coming up with the turnaround strategy was so as to place KQ on a stronger footing and providing a stable base for the company’s long- term growth.

The company also continues to put more focus on improving service quality for its customers.