Telkom launches Kisumu’s revamped retail shop

Telkom, on 7th September, launched its revamped retail shop in Kisumu, as part of an ongoing expansion of its sales and distribution footprint in the country.

The new Kisumu Telkom shop added to the Mombasa and Eldoret shop outlets.

“By strengthening its presence in Kisumu, Telkom is supporting the county government’s technology agenda for the long term. Kisumu has identified technology as one of the pillars for its development because of its cross-cutting nature. We look forward to partnering with service providers such as Telkom to deliver the benefits of Technology to the people of Kisumu County,” said the Kisumu County Governor, Prof Anyang’ Nyong’o, who was in attendance.

The shop that is located within Kisumu’s central business district will provide the complete suite of Telkom services, including the sale of devices, airtime and registration of SIMs, mobile financial services through Telkom’s T-kash, along with customer support services.

“Our mission at Telkom is to connect the people who keep Kenya on the move. This is why we remain committed to growing our footprint across the country, setting up modern sales and distribution outlets, providing an opportunity for customers to interact with our products and services,” said Telkom’s CEO, Aldo Mareuse.

Besides the retail outlets, Telkom’s other customer touch points include its mobile application – My Telkom app, a 24-hour contact center, its corporate website, and its social media channels.

Telkom has been operating in Kisumu County for more than 50 years and currently serves that county with integrated telecommunications solutions for the retail market, as well as Small and Medium-sized Enterprises (SMEs), Government and Corporate bodies alike.