Safaricom PLC Announces New 200% Storo Bonus for Prepaid Customers

Safaricom PLC announced an improved Storo Bonus Promotion that will reward customers’ 200 percent bonus airtime and an additional 200MB Free YouTube bundle on hitting the daily target.

The promotion which will be open to prepaid customers will run from 6^th August to 20^th October 2019. Eligible subscribers may opt-in by dialing *460# to subscribe to Storo Bonus or check their daily usage target.

“We are always looking at ways of giving our customers more value for what they spend on our network. Customer satisfaction is a key objective for us and we believe improving our customers’ experience is vital for our continued growth,” said Safaricom CEO Michael Joseph.

A customer’s target is based on their daily usage and can be achieved through calling, texting, browsing out-of-bundle, purchasing a bundle or charges from value-added-services such as Skiza tunes.

The bonus airtime can only be used for both on-net and off-net calls and SMSs and is used in priority to a customer have purchased airtime. The 200 percent bonus and 200MB Free YouTube bundle is valid until midnight of the same day.

Stori Ibambe, a loyalty program, was introduced in 2015 as that reward customers for browsing, texting and calling on the Safaricom network. The proposition was previously giving 100 percent bonus airtime and will continue to do so after this campaign that runs from 6^th August to 20^th October 2019.