Unpacking Co-operative Bank’s Internet Banking Service

Banking has become more fun in the 21^st century, thanks to technological inventions.

Banking is one of the world’s oldest businesses. Just a few years ago people had to set time to visit their banks for any transactions to take place.

We all can remember the times we had to ask our bosses to allow us to break for our lunch a few minutes before time just so that we had time to dash to the nearest bank, only to reach there and get disappointed with the long queues.

Banks have leaped on the opportunities offered by online – and now mobile – banking. It’s possible to do everything online.

The advent of technology and online banking saw banks invest so much in making this possible. In terms of cybersecurity and customer data protection, more is still being done to ensure that it is a forgotten case.

Now, in Kenya, and the world at large customers can make transactions at the comfort of their homes as services are offered at the press of a button, made possible by these enhancements in the financial sector.

The Co-operative Bank of Kenya (Co-op Bank), for instance, offers support to corporates and institutions in account management and reconciliation. The lender has incorporated online banking solutions for their customers and specifically corporations through the Corporate Internet Banking Solutions.

Co-operative bank’s Corporate Internet Banking (CIB) solutions give you access to the following services;

• Real-time account balances
• Statement printing and downloading for the last 6 months
• Inter-account funds transfer
• Interbank funds transfers
• RTGS transfers
• Payroll processing and other bulk transfers

If you wish to enjoy these services, here’s what you need to do to access CIB;

• Fill a CIB application form
• Deliver the filled form to the nearest branch
• Once set-up is done, a Product Manager from the TB team will train users on how to access the service (system orientation).