Kenya Power To Pay Consumers For Irregular Power Cuts

By Getrude Mathayo / Published May 5, 2021 | 11:34 am




KEY POINTS

Utility firm Kenya Power will be forced to pay its consumers for financial losses incurred during power outages if a proposal by the Energy and Petroleum Regulatory Authority (EPRA) is approved.




Utility firm Kenya Power will be forced to pay its consumers for financial losses incurred during power outages if a proposal by the Energy and Petroleum Regulatory Authority (EPRA) is approved.

In the new regulations published on Monday, May 4, 2021, the regulator seeks to compel the power utility to compensate consumers for financial losses, equipment damage, physical injuries, and death due to power outages.

Even so, should the draft regulations be adopted, Kenya Power is required to notify consumers at least two days prior to the planned interruption.

The company currently compensates for injuries and damaged equipment only but does not indemnify business and domestic customers who incur financial losses.

“A distribution and retail supply licensee shall inform the consumer of the intended disconnection or interruption and stipulate the date and intended duration of the disruption through appropriate means including public notices on print media, radio broadcasts, electronic mail, and SMS,” reads part of the regulations.

According to the strict regulations that are, among others, meant to ensure consumers get value for their money, power should be interrupted for planned maintenance purposes and emergency cases only.

Kenya Power is nevertheless allowed to discontinue power supply without notice in the case of emergency but is required to rectify the situation and advise its customers in a timely manner.

Moreover, Kenya Power will be obligated to file an assessment of power interruptions with EPRA on a monthly and annual basis including the average number of items any given customer experiences interruption over a period.

The tough rules require Kenya Power to file the average interruption duration for each customer served during the period under review.

Failure to achieve retail supply license guaranteed performance standards will round off to fines ranging from fines per violation to blanket annual penalties.

The contravention of voltage limits and harmonic distortions of power supply will for instance results in fines of Ksh.1000 for each violation recorded.

At the same time, the contravention of reliability indicators on the frequency and duration of interruptions will attract fines of Ksh.20,000 annually.

The proposal comes a few weeks after President Uhuru Kenyatta appointed a task force to review power purchase agreements between it and private electricity generators

Stakeholders had raised concerns about the company purchasing power at outrageous costs and pushing consumers to shoulder the burden

Kenya Power is further required to furnish EPRA with complaints filed by customers on the quality of electricity supplied including property damages incurred, financial losses, bodily injury, or loss of life.







More Articles From This Author






Trending Stories










Other Related Articles










SOKO DIRECTORY & FINANCIAL GUIDE



ARCHIVES

2021
  • January 2021 (182)
  • February 2021 (227)
  • March 2021 (325)
  • April 2021 (261)
  • May 2021 (285)
  • June 2021 (220)
  • 2020
  • January 2020 (272)
  • February 2020 (310)
  • March 2020 (390)
  • April 2020 (321)
  • May 2020 (335)
  • June 2020 (327)
  • July 2020 (334)
  • August 2020 (276)
  • September 2020 (214)
  • October 2020 (233)
  • November 2020 (242)
  • December 2020 (187)
  • 2019
  • January 2019 (253)
  • February 2019 (216)
  • March 2019 (285)
  • April 2019 (254)
  • May 2019 (272)
  • June 2019 (251)
  • July 2019 (338)
  • August 2019 (293)
  • September 2019 (306)
  • October 2019 (313)
  • November 2019 (362)
  • December 2019 (319)
  • 2018
  • January 2018 (291)
  • February 2018 (213)
  • March 2018 (278)
  • April 2018 (225)
  • May 2018 (237)
  • June 2018 (178)
  • July 2018 (256)
  • August 2018 (249)
  • September 2018 (256)
  • October 2018 (287)
  • November 2018 (284)
  • December 2018 (186)
  • 2017
  • January 2017 (183)
  • February 2017 (194)
  • March 2017 (207)
  • April 2017 (104)
  • May 2017 (169)
  • June 2017 (205)
  • July 2017 (190)
  • August 2017 (195)
  • September 2017 (186)
  • October 2017 (235)
  • November 2017 (253)
  • December 2017 (266)
  • 2016
  • January 2016 (165)
  • February 2016 (165)
  • March 2016 (190)
  • April 2016 (143)
  • May 2016 (245)
  • June 2016 (182)
  • July 2016 (271)
  • August 2016 (248)
  • September 2016 (234)
  • October 2016 (191)
  • November 2016 (243)
  • December 2016 (153)
  • 2015
  • January 2015 (1)
  • February 2015 (4)
  • March 2015 (166)
  • April 2015 (108)
  • May 2015 (116)
  • June 2015 (120)
  • July 2015 (148)
  • August 2015 (157)
  • September 2015 (188)
  • October 2015 (169)
  • November 2015 (173)
  • December 2015 (207)
  • 2014
  • March 2014 (2)
  • 2013
  • March 2013 (10)
  • June 2013 (1)
  • 2012
  • March 2012 (7)
  • April 2012 (15)
  • May 2012 (1)
  • July 2012 (1)
  • August 2012 (4)
  • October 2012 (2)
  • November 2012 (2)
  • December 2012 (1)
  • 2011
    2010
    2009
    2008
    2007
    2006
    2005
    2004
    2003
    2002
    2001
    2000
    1999
    1998
    1997
    1996
    1995
    1994
    1993
    1992
    1991
    1990
    1989
    1988
    1987
    1986
    1985
    1984
    1983
    1982
    1981
    1980
    1979
    1978
    1977
    1976
    1975
    1974
    1973
    1972
    1971
    1970
    1969
    1968
    1967
    1966
    1965
    1964
    1963
    1962
    1961
    1960
    1959
    1958
    1957
    1956
    1955
    1954
    1953
    1952
    1951
    1950