Digital Transformation In The Era Of Covid-19 Pandemic

As the world moves more towards digitization, some HR functions have gone online which has made work easier. This process is working, things run smoothly because they can be accessed from anywhere in the world offering better solutions to the modern world we live in.

The growth of the digital space has caused the work from home transition more manageable. Access to government services, businesses, and essential services such as banks have provided platforms that people can access information with ease rather than the traditional practice of queuing in long lines.

Organizations that had embraced digital solutions have had a higher growth rate as they were resilient in the face of hard economic times. Workpay has been such. It has identified a need and developed an HR management solution that is growing very fast in East and Western Africa.

Companies can now keep track of HR processes, payroll, employee benefits, statutory compliance, and salary disbursement to banks and mobile wallets. It provides a complete overhaul to the paper-based payroll system.

They have an upper hand over their competitors and are moving forward faster than those who were reluctant of the digital space.

The concept of working from home is not new, however, Covid-19 was an accelerator for companies to implement it so as to protect employees from the risk of infection and ensure continuity of businesses.

Although there are some industries that were affected more than others because of the need to be on-site for work to go on. It has also been a limiting factor because of the level of human interaction which is necessary for physical, spiritual, mental, and emotional well-being.

With the promise that digitization has brought along, it has also illuminated the digital gap that exists in society. Many low-income and rural communities do not have access to reliable, affordable internet.

They do not have contact with what technology has to offer as services and devices are becoming more and more reliant on internet connectivity The pandemic has made the need for internet connectivity even more evident as a factor for an equitable society.

For an era of connectivity, there needs to access that will enable digital transformation for growth in the economy and society at large.

It goes without saying that Covid-19 has left a mark on the way people live and in the way they work. The pandemic has become a catalyst in transforming the world for a lifetime and changing the dynamics that come to play in the world of work.

Continuous engagement at different levels is critical in ensuring that measures are enforced to leverage digital tools. It is also necessary to protect people’s rights, enforcing public service delivery that is effective and trust is strengthened between employees and employers.

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