Bolt And New Partners To Train Drivers And Couriers On Safety

Bolt, the leading ride-hailing platform, today hosted a comprehensive safety training workshop for drivers and couriers on its platform. This initiative, a collaborative effort with the National Transport and Safety Authority (NTSA), the National Police Service (NPS) Traffic Police Department, and the Nairobi City County Government (NCCG), aimed to enhance road safety through practical, regulatory-aligned learning. The workshop also sought to strengthen cooperation between Bolt, its drivers and courier partners, and key transport stakeholders to foster safer, more professional urban mobility.

The safety training workshop entailed expert-led training sessions covering critical subjects such as adherence to Kenyan traffic laws, behavioral modification, personal security protocols, optimal application usage and etiquette, and fundamental first aid procedures. The anticipated outcomes of the summit include adherence to traffic rules and regulations, increased adoption of safety-related innovations like helmet use and emergency response tools, alongside an overall enhanced partnership between Bolt and regulatory agencies (NTSA, NCCG, and Traffic Police), as well as the drivers and couriers on the platform.

Speaking at the event, Dimmy Kanyankole, General Manager, Rides, Kenya, said: At Bolt, safety remains our topmost priority, and we continuously invest in cutting-edge technology and innovations to safeguard our users’ well-being. We are also dedicated to forging partnerships with key government and industry players, promoting adherence to all crucial laws and regulations governing the ride-hailing sector. We are thrilled to host this safety training summit, designed to empower our driver and courier partners, ensuring an exceptional platform experience. This collaborative strategy ensures that safety remains paramount, evolving in response to continuous feedback and engagement from regulators and users alike.

Mr. Ibrahim Nyangoya, County Executive Committee Member (CECM), Mobility and Works, said: “This summit comes at a pivotal moment in Nairobi’s transport journey. As app-based mobility becomes part of daily life, our approach to safety and professionalism must evolve just as quickly. I’m proud to stand with everyone here today, including Bolt. This summit reflects the kind of holistic thinking needed to reshape how our city moves. Safety isn’t just about enforcement; it’s about shaping culture. We must equip people to drive positive change on our roads. Public-private partnerships are no longer a luxury but a necessity, and it’s encouraging to see Bolt taking the lead. Nairobi is ready to listen, learn, and lead.”

The comprehensive safety training summit reinforces Bolt’s commitment to safety and its continuous evolution of its safety ecosystem to ensure a secure and trusted experience for everyone on its platform. The training also equips drivers and couriers with vital knowledge and practical skills in road safety, app usage, and personal security, leading to increased confidence, improved professionalism, and ultimately, a safer and more efficient working environment. This proactive approach to safety contributes to a more reliable and secure ride-hailing operating environment for all stakeholders.

Emphasising the importance of safety, Dr. Frederick Ochieng, Traffic Commandant, Nairobi Police Service, said: “Safe driving saves lives, it’s that simple, and that urgent. At the National Police Service, our role goes beyond managing traffic; we work to prevent accidents through enforcement and education. This workshop deepens our collaboration with partners like Bolt, helping raise safety standards for both drivers and riders. Road safety is a shared duty, and I’m confident participants will leave with practical knowledge and a stronger commitment to responsible driving.”

Mr. Samuel Musumba, Manager, Road Safety Programs, National Transport and Safety Authority, said: “Road safety is a shared responsibility, and this summit is very timely. As a country, we’re at a turning point, and that is why the launch of the National Road Safety Action Plan is so significant. We aim to reduce road deaths by 50% by year-end, and this demands real collaboration. We commend Bolt for stepping up to co-host this important summit. Real progress in road safety requires partnership, and we cannot achieve meaningful results unless we work together.”

During the event, Bolt also recognised and appreciated its top-performing couriers on the Bolt Food platform. This initiative aimed to acknowledge their commitment to providing outstanding services and maintaining professionalism.

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