Tatu City Water Company Wins Awards In Latest Ranking

Tatu City Water and Sanitation Company (TATUWASCo) has won two prestigious national awards—Best Private Utility Company of the Year and Excellence in Corporate Governance for Utility Providers, as ranked by the Water Services Regulatory Board (WASREB). These accolades reflect rigorous evaluation across Water Service Provider performance metrics, including water coverage, quality, hours of supply, non-revenue water, metering ratio, staff productivity, revenue collection, cost coverage, and sanitation services.

Over the past decade, TATUWASCo has invested billions of Kenyan shillings to build a comprehensive water and sewerage network. Key infrastructure includes a 30 million-litre water storage tank, a robust trunk and distribution system, and internal and external sewer trunks serving public and private schools, homes, commercial developments, and industrial clients.

“TATUWASCo’s success is rooted in long-term planning, strong technical execution, and a collaborative approach with regulators and customers,” said Caroline Cheptoo, Water Infrastructure Manager at Tatu City. “These awards are not only a win for the team but also for every resident, student, and business that relies on us for clean, safe water every single day.”

With a capacity to serve over 4,500 residents, more than 6,000 students daily, over 100 companies in sectors such as beverage production, hospitality, call centres, and tissue paper manufacturing, and more than 25,000 daily workers, the demand for reliable, 24/7 water and sanitation services is significant and growing.

This national recognition follows previous distinctions in 2022 and 2023 as the top private utility, further underscoring TATUWASCo’s sustained commitment to service excellence, transparency, and good governance.

TATUWASCo is a key part of Tatu City’s integrated infrastructure ecosystem. The city provides essential services including data and voice communication, air transport access, water storage and distribution, power supply, and industrial and storage facilities. Tatu City has invested in a water treatment plant that supplies potable water 24/7. A 135MVA power substation and distribution network ensure electricity availability at 99.7% uptime. Additionally, the city has constructed 70km of international standard tarmacked roads and laid over 85,000 meters of fibre optic cable to support high-speed connectivity.

As Tatu City continues to expand, TATUWASCo remains focused on scaling its infrastructure, deploying smart metering technologies, and enhancing wastewater treatment capacity to support sustainable urban growth.

Businesses based at  Tatu City SEZ include Emirates Logistics, Heineken, Cold Solutions, CCI Global, Dormans, FullCare, Kärcher, CKL, Naivas, NCBA, Prime Bank, I&M Bank, Ace Autofix, Grit Real Estate Income Group, Hewatele, Freight Forwarders Solutions, Tamarind Group, ADvTECH, Friendship Group, Bakels, Novis, and Davis & Shirtliff.

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