AIG Kenya Insurance Company

AIG traded as Chartis in Kenya and other parts of the world – apart from the US – until November, 2012.  This rebrand marked a new era for us, ushering in a new brand promise: “Bring on tomorrow”, which underscores our tremendous tenacity and ambition – to solve problems, to innovate for the benefit of our clients, and to act as a powerful, global team.

The slogan communicates our optimism. We are excited about tomorrow, and we want to build a better future for our customers, for ourselves, and for communities around the world. We are focused on our spirit of inventiveness – demonstrated in our investment in technology and in our work to capture and Analyse the vast amounts of data we handle every day.

The AIG brand affirms the significance of our originality as one of the world’s leading insurance companies. Our name and identity convey a continued commitment to earn customer trust through continual innovation and efficient service.

We are focused on developing new products and managing risk, based on insights derived from our expansive geographical reach. Innovation and Exceptional Service

Guided by a focused vision, solemn cultural principles and sharp business acumen, we have managed to build a firm foundation for sustainable growth leveraged on world-class products and customer service.

We believe that innovation and exceptional service delivery do not happen by default. Through years of experience and dedication, we have built a customer-focused product generation, distribution and an excellent claims service.

In Kenya

Formerly known as Chartis Kenya – and Alico earlier – we have operated locally since 1972, growing to become a market leader in general insurance countrywide. All quite often we have been cited in industry surveys as being the best in product innovation and claims settlement service.
We are a majority-owned subsidiary of AIG Inc, while the minority shareholding is held by Commercial Bank of Africa. We offer a wide range of products and risk management services to both commercial and consumer markets.

Head Office

Eden Square Complex

Chiromo Road, Westlands

P.O. Box 49460-00100, NAIROBI

Tel: 020- 3676 000

020- 3751800

0723 600500

0723 600400

Fax: 020 – 3676 001/2

Email: aigkenya@aig.com