Family Bank’s Mobile Banking Channel Still Transforming Lives 7 Years Later

PesaPap launched in Kenya seven years ago by the Family Bank has over the years has enhanced the lives of customers through convenience.

The shift towards the digital space appears inevitable. Consumers of today are mobile and more connected than ever before. They increasingly demand for more convenience and parity. They want control over their finances, delivered in the form of effortless, instant interactions that don’t interrupt their lives.

Convenience and believe is worth the cost. Whether it is paying utilities, transfer of cash from one account to another, paying of services, taking up loans; all these transactions are increasingly revolving around the mobile phone. Mobile banking is increasing at a fast pace more than online banking.

PesaPap is at the heart of the customers ensuring transactions at the comfort of their mobile phones which can be done through USSD and *325#, an application that is available on Google play store, apple store, and window store and blackberry world.

With PesaPap mobile banking one can check loan and account balances, request mini or full statement, cheque book and debit cards, transfer funds to own account, other family bank accounts and other banks via RTGS, Withdraw money at Family PesaPap agents (agency banking) or ATMs using a one-time pin(OTP),Pay bills, Pay for seasonal parking tickets, send money using MPESA, purchase airtime,  Pesalink Services for funds transfer, Business to business Services, pay with mVisa, set up standing orders, self-service options, information services, deposit using MPesa and Airtel Money.

For Family bank customers the benefits are enormous; Pesapap offers convenience, fast and easy way to access your money, gives control of your finances, security while making payments, Real time Payment processing and free transaction alert for any payment

It’s easier to register with PesaPap; Open an account with Family Bank, fill a Mobile Registration form, receive log in details, log in and enjoy the service.

Electronic gadgets play a major role in the financial life of consumers. Mobile banking in the country is becoming immense due to increased ownership of mobile phones.

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Written by Amina Martha.