FULIZA: The magic of credit access in Kenya

My father once told me that there are two kinds of people: those who do the work, and those who take the credit. He told me to try to be in the first group; there was much less competition there. He also did caution me on the aspect of integrity and being genuine in what I opt to do for a living. Off course he didn’t offer any advice on how to get the needed money to help me set up my business back then and I made a lot of mistakes, killed a lot of friendships and learned so much.
Access to credit has always been a big challenge to anyone getting into the business. Our banks are very brick and mortar when it comes to this and back then things were tough. Loans and overdraft facilities were things only the rich and the well-connected knew about and were able to access.
An overdraft is an extension of credit from a lending institution when an account reaches zero. An overdraft allows the individual to continue withdrawing money even if the account has no funds in it or not enough to cover the withdrawal. Basically, overdraft means that the bank allows customers to borrow a set amount of money to be paid back the moment any money hits the account automatically.
Overdraft is a credit facility whereas a bank loan is a facility for borrowing a certain fixed amount of money. Interest on an overdraft facility is charged only on the amount drawn by the user. However, interest on a bank loan is charged on the amount sanctioned by the bank.
In a blink of an eye, access to credit has become as easy as saying ABC and it’s a great relief for entrepreneurs because now we can have some liquidity to run around as we struggle to nurture our businesses. Liquidity is the fuel that encourages the SME owner or entrepreneur to wake up tomorrow and hustle some more.
They say necessity is the mother of all innovations and indeed CBA Bank and Safaricom PLC through MPESA figured out that the best way to make more money and be able to support the entrepreneurship realm is to innovate on the need for credit access and voila, FULIZA MPESA was born.
What is FULIZA MPESA Honestly?
This is a service that allows M-PESA customers to complete their M-PESA transactions when they have insufficient funds in their M-PESA account.
Basically, when you have a bad day, no one to borrow from, that client has delayed your payment yet again and you need to get the fare to see another client or you need to get diapers for your baby, then this is your saving grace without having to make a million calls to just get by. However, with such ease and convenience, comes at a cost.
This is a service that has shocked and wowed players in the financial world across the globe because within 7 days after its launch, customers had borrowed over 1 billion shillings and the client base was at 3M and growing without any media push or advertisement.
How FULIZA MPESA works
First, you need to be an M-PESA registered customer with an active Safaricom line. Dial *234# and select Fuliza M-PESA to opt in. You can also dial the same to opt out once you have paid the overdraft facility.
Every M-PESA registered line will be treated as a different account. Each mobile number will qualify for Fuliza M-PESA and will be awarded a limit. This limit will be reviewed every 3 months depending on your usage.
Dial *234# and Select Fuliza M-PESA to check your limit, balance, mini statement, and an opt-out option. Every time you transact using Fuliza, you will receive an SMS with the outstanding Fuliza amount.
The M-PESA transactions that can be completed using the Fuliza service are Lipa Na M-PESA: Buy goods and Pay bill as well as Send money.
Charges for using Fuliza Mpesa
You will be charged 1% access fee and a maintenance fee on the outstanding balance as per below table. Normal M-PESA transaction charges apply.

Pros
The service allows customers to complete their M-PESA transactions when they have insufficient funds in their M-PESA account.
Also, it’s important to note that, even if you haven’t paid for the facility and you desperately need some MPESA and you get some MPESA, the money you have received will go into paying off the overdraft facility and will still be available to you for use. As long as you don’t opt out and you keep getting any MPESA, that money will be available to you for use at a fee.
Cons
You will not have access to your Fuliza M-PESA limit if you have any unpaid balance after day 30. This will, however, be restored on full repayment of your Fuliza balance.
Related Content on Fuliza
ALSO READ: How to Access an Overdraft from Safaricom’s Fuliza
About Soko Directory Team
Soko Directory is a Financial and Markets digital portal that tracks brands, listed firms on the NSE, SMEs and trend setters in the markets eco-system.Find us on Facebook: facebook.com/SokoDirectory and on Twitter: twitter.com/SokoDirectory
- January 2026 (220)
- February 2026 (241)
- March 2026 (40)
- January 2025 (119)
- February 2025 (191)
- March 2025 (212)
- April 2025 (193)
- May 2025 (161)
- June 2025 (157)
- July 2025 (227)
- August 2025 (211)
- September 2025 (270)
- October 2025 (297)
- November 2025 (230)
- December 2025 (219)
- January 2024 (238)
- February 2024 (227)
- March 2024 (190)
- April 2024 (133)
- May 2024 (157)
- June 2024 (145)
- July 2024 (136)
- August 2024 (154)
- September 2024 (212)
- October 2024 (255)
- November 2024 (196)
- December 2024 (143)
- January 2023 (182)
- February 2023 (203)
- March 2023 (322)
- April 2023 (297)
- May 2023 (267)
- June 2023 (214)
- July 2023 (212)
- August 2023 (257)
- September 2023 (237)
- October 2023 (264)
- November 2023 (286)
- December 2023 (177)
- January 2022 (293)
- February 2022 (329)
- March 2022 (358)
- April 2022 (292)
- May 2022 (271)
- June 2022 (232)
- July 2022 (278)
- August 2022 (253)
- September 2022 (246)
- October 2022 (196)
- November 2022 (232)
- December 2022 (167)
- January 2021 (182)
- February 2021 (227)
- March 2021 (325)
- April 2021 (259)
- May 2021 (285)
- June 2021 (272)
- July 2021 (277)
- August 2021 (232)
- September 2021 (271)
- October 2021 (304)
- November 2021 (364)
- December 2021 (249)
- January 2020 (272)
- February 2020 (310)
- March 2020 (390)
- April 2020 (321)
- May 2020 (335)
- June 2020 (327)
- July 2020 (333)
- August 2020 (276)
- September 2020 (214)
- October 2020 (233)
- November 2020 (242)
- December 2020 (187)
- January 2019 (251)
- February 2019 (215)
- March 2019 (283)
- April 2019 (254)
- May 2019 (269)
- June 2019 (249)
- July 2019 (335)
- August 2019 (293)
- September 2019 (306)
- October 2019 (313)
- November 2019 (362)
- December 2019 (318)
- January 2018 (291)
- February 2018 (213)
- March 2018 (275)
- April 2018 (223)
- May 2018 (235)
- June 2018 (176)
- July 2018 (256)
- August 2018 (247)
- September 2018 (255)
- October 2018 (282)
- November 2018 (282)
- December 2018 (184)
- January 2017 (183)
- February 2017 (194)
- March 2017 (207)
- April 2017 (104)
- May 2017 (169)
- June 2017 (205)
- July 2017 (189)
- August 2017 (195)
- September 2017 (186)
- October 2017 (235)
- November 2017 (253)
- December 2017 (266)
- January 2016 (164)
- February 2016 (165)
- March 2016 (189)
- April 2016 (143)
- May 2016 (245)
- June 2016 (182)
- July 2016 (271)
- August 2016 (247)
- September 2016 (233)
- October 2016 (191)
- November 2016 (243)
- December 2016 (153)
- January 2015 (1)
- February 2015 (4)
- March 2015 (164)
- April 2015 (107)
- May 2015 (116)
- June 2015 (119)
- July 2015 (145)
- August 2015 (157)
- September 2015 (186)
- October 2015 (169)
- November 2015 (173)
- December 2015 (205)
- March 2014 (2)
- March 2013 (10)
- June 2013 (1)
- March 2012 (7)
- April 2012 (15)
- May 2012 (1)
- July 2012 (1)
- August 2012 (4)
- October 2012 (2)
- November 2012 (2)
- December 2012 (1)