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How To Stop Kenya Power Prepaid Meter From Beeping

BY Getrude Mathayo · April 20, 2021 12:04 pm

KEY POINTS

Kenya Power introduced the prepaid power meters, where customers are required to purchase electricity tokens in the form of power units beforehand.

We have all had different experiences with the KPLC token meters annoying beeping sound. Many have always wondered how they could turn off the annoying beeping sound that often irritates the ears.

In most cases, for those using Kenya Power prepaid meters (tokens), when they run low, the whole neighborhood is notified because of the beeping. The beeping of the prepaid KPLC meter can be annoying especially if it is installed within your room.

This is a simple guide on how to stop your Kenya power meter from making the irritating beeping sound when your tokens run low. The prepaid meters come in different brands i.e., Conlog Intech, Inhemeter, Hexing, Actaris, Itron, and Nirav Star instrument

You might be familiar with your current token meter mute code but as soon as you move houses, you find a totally different meter whose mute code is different.

It is good to note that the muting codes and methods we have listed below may work on other brands.  So, keep trying until the meter stops beeping.

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What Is A KPLC Prepaid Meter?

As electricity became a necessity, the Kenya Power and Lighting Company (KPLC), now Kenya Power, connected households to the grid and installed post-paid meters

Over the years, these meters proved inefficient. Not only did the company have to cater for postage costs to send monthly electricity bills to clients, but also clients failed to pay in the time leading to many power disconnections.

Kenya Power, therefore, introduced the prepaid power meters, where customers are required to purchase electricity tokens in the form of power units beforehand.

It allows you to monitor and manage your electricity usage, which you could also do using the Kenya Power Telegram Bot.

Here Is How To Stop Kenya Power Prepaid Meter From Beeping

  1.  Conlog Intech Prepaid Meter

This is one of the most used meters in Kenyan homes. In one long press on the hash (#) button will stop the sound on a Conlog meter that keeps beeping when you have few units

  1. Hexing Prepaid Meter

Hexing meter model seems to be most common in many households. To stop the beeping sound on this meter you need to press 812, then hash (#), or press 812 then “Enter”.

3. Actaris Prepaid Meter

This is the easiest in terms of stopping the beeping. To stop the beeping of your Actaris meter, just long-press the enter button. (or the # button).

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