3 Reasons Why You Need Sendy’s Fulfillment Service

Not so long ago, an order placed online by a customer and delivered within two days was considered a premium service. But things have changed. E-commerce has grown and the contemporary customer expects their package to be delivered within the same day or in a matter of hours. Retailers who don’t meet this expectation are easily discarded.

In Kenya, fulfillment centers are still an emerging technology for online sellers – but their importance cannot be emphasized enough. Retailers can fulfill online orders while enjoying the economies of scale that fulfillment services offer.

Here are three reasons why you as a retailer need to utilize the services of an urban retailer:

1. Keeping Up with Customer Demand

Customers will always prefer a retailer with the fastest delivery, even if it costs more. Of course, fast delivery used to cost more, but today, same-day delivery and one-hour delivery have become the industry standard for different product categories.

Retailers who cannot keep up with the customer demand are likely to be driven out of business. So, why do you need the services of a fulfillment center?

For one, to provide same-day delivery and or one-hour delivery, retailers need large staff and storage in abundance.

Also, with manual picking, tracking inventories is more difficult and slower, especially in instances where a customer places an order for a product that run out minutes ago.

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Manual picking also affects a customer’s online shopping experience. There are conflicts in manual picking where customers often visit a store where employees are also picking the same product for shipping. This may result in delays, which harms a retailer’s reputation.

2. Converting Order Picking Profits Into Losses

Retailers who recently ventured into the e-commerce sector often rely on manual labor to pick and deliver orders. This may only work if the volume of orders is low. It is, however, not viable for retailers looking to scale their business.

Manual labor may result in losses since it is often accompanied by delays and high costs of delivery. When a customer visits a store to purchase a product, they incur expenses – expenses that are transferred to the vendor if they purchase it online.

It also follows that retailers may charge for the picking and delivery of orders, but they may lose if they charge too much.

Therein lies the need for fulfillment service. They can process orders 10 times faster while reducing the picking cost significantly. This allows you to grow your business while at the same time meeting the demands of the consumer.

3. Product diversification

By utilizing the services of a fulfillment center, retailers can manage large inventories while increasing product diversity. Similarly, the fast-delivery services offered allow large inventories to be handled without affecting the customer’s expectations.

Online sellers who rely on manual labor require plenty of space and a larger staff to handle different varieties of products. This is not viable, particularly in urban settings where land is costly and rents are expensive. A much better strategy is utilizing the services of a fulfillment center.

Looking for a Fulfillment Service in Nairobi? Try Sendy!

You can enjoy all the benefits of economies of scale with a fulfillment service, and the best part is, Sendy Limited has the perfect solution for you.

Sendy Fulfillment Centre is tailored towards e-commerce and direct-to-consumer businesses that do not have storage capacity.

With the service, retailers can pick, pack, and ship any order to their customers without having to worry about delays, breakages, or other challenges associated with logistics.

How does it work? Easy. When an order is placed, Sendy ships them on the retailer’s behalf.

With this, the retailer experiences low delivery fees that include picking up the shipment from the vendor’s location, three shipping attempts, 60 days of storage, and inventory tracking.

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There is also inventory tracking which allows customers to follow the exact position of their orders while they are in transit. They can also choose a delivery time and location that is convenient for them.

Sendy Fulfillment is a new way of e-commerce that gives retailers power over their business. All they will have to do is have great products that will attract customers to them.