How NCBA Is Powering Seamless Global Banking Through Partnerships

Let us face it. Today, banking can no longer be confined within borders. Customers demand speed, security, and convenience, especially when it comes to cross-border money transfers.

Diaspora remittances remain a lifeline for Kenya’s economy. According to the Central Bank of Kenya, inflows surged to $1.23 billion (Sh159.8 billion) in the first quarter of 2025, underscoring their importance in household support and investments.

Against this backdrop, NCBA has strategically positioned itself as a bridge between Kenyans abroad and their loved ones at home, ensuring money moves across borders with the ease and reliability of a local transfer.

Through its collaboration with MoneyGram, a global leader connecting more than 200 countries and territories, NCBA is giving its customers instant access to one of the world’s most extensive remittance ecosystems.

Whether it is sending money to a student in Canada, a trader in Dubai, or family in rural Kenya, NCBA customers now have the assurance of a service that is globally powered yet locally accessible.

This is where NCBA’s strength lies: making global banking feel local. With its 100-branch network spread across Kenya and robust digital platforms, NCBA is ensuring customers don’t just receive money, they experience seamless integration into their everyday financial lives. Funds can flow directly into accounts or be accessed as cash pick-ups, giving customers flexibility while preserving convenience.

Beyond infrastructure, this partnership signals a deeper shift in the philosophy of banking. As Dennis Njau, NCBA’s Acting Director of Retail Banking, rightly put it, the bank is committed to offering “fast, safe, and seamless cross-border money transfer services.” In practical terms, this means Kenyans abroad can support families, invest in local businesses, or even participate in national development projects with unprecedented ease.

MoneyGram’s global footprint, spanning 470,000 retail locations and over 5 billion digital endpoints, blends perfectly with NCBA’s reputation as a trusted financial partner. Together, the two institutions are delivering not just a service, but a promise—banking that transcends borders without compromising speed or security.

From an expert perspective, this partnership is more than just a response to market demand. It reflects NCBA’s forward-looking strategy: positioning itself as a truly global bank, capable of meeting customer needs in an era where financial flows are increasingly borderless. It is also a strong signal of financial inclusion, ensuring that even the most remote customers can participate in global economic activity with the same ease as those in major cities.

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