NCBA Insurance Leads Cyber Resilience Drive with Kenya’s First Embedded Cyber Insurance Offering

As the world faces a rising tide of cyberattacks, NCBA Insurance has taken a pioneering step in safeguarding Kenya’s digital future.

With cybercrime projected to cost the global economy a staggering $10.5 trillion in 2025, and Kenya alone recording over 4.5 billion cyber threat events between April and June this year, an alarming 80% surge from the previous quarter, the urgency for robust digital defense has never been greater.

In response to this growing menace, NCBA Insurance has emerged as a market leader by becoming the first and only insurer in Kenya to embed cyber insurance as a core product. This groundbreaking solution offers financial cover, rapid response, data recovery, and crisis communication support, positioning NCBA Insurance at the forefront of digital risk protection in the region.

Between September 2024 and September 2025, NCBA invested KES 542 million to fortify its cybersecurity infrastructure. This investment is a key pillar of the Group’s transformative “Digital at the Core” strategy, which seeks to empower infrastructure, people, and customers to thrive confidently in the digital economy. The initiative ensures that NCBA’s ecosystem—spanning banking, insurance, and investments—remains secure, agile, and resilient against ever-evolving threats.

The NCBA Insurance Cyber Conference held on Monday 6, October 2025, further amplified this commitment. More than a forum, the event was billed as a national call to action, uniting industry leaders, innovators, and policymakers to strengthen Kenya’s collective cyber resilience. The conference will spotlight the need for foresight, collaboration, and innovation in the fight against cybercrime.

“October is a big month for us. We’re celebrating Customer Service Week and, at the same time, emphasizing cybersecurity, because protecting our customers goes hand in hand with serving them better,” said John Gachora, the NCBA Group Managing Director.

“There is no doubt that cyber resilience is the new frontier of leadership. Let us choose foresight over complacency and collaboration over isolation. Work with NCBA Insurance and its partners so you can sleep well at night, focusing on your business, not the criminals trying to build theirs,” he added.

Cybersecurity is no longer a luxury; it’s a lifeline for modern businesses. Through NCBA’s integrated approach, they are not only protecting assets but also enabling our clients to grow securely in an increasingly digital-first world.

With its bold investments and leadership in cyber insurance, NCBA Insurance is positioning itself as a trusted partner in Kenya’s digital transformation, ensuring that businesses, financial institutions, and communities can embrace the future with confidence—secure, resilient, and ready.

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