More Households Turn to Mobile loans as Cost Pressures Persist

As households continue to navigate rising living costs and irregular cash flows, many are turning to digital lending platforms to manage short-term financial needs. Such platforms are playing an increasingly central role in how families and small businesses access quick financing.

Faulu Bank has expanded access to instant mobile loans, allowing eligible customers to borrow up to Ksh. 100,000 via their mobile phones through USSD and app-based platforms. The service eliminates the need to visit banking halls or complete paperwork to access funds.

Targeting traders, salaried, and non-salaried customers, the loan can be accessed via *339# or through the Faulu DigiCash App. Once approved, funds are disbursed instantly, with repayment managed digitally.

“Customers appreciate financial services that fit into their daily lives” said Faulu Bank Chief Executive Officer Julius Ouma. Speed, convenience and accessibility to are no longer options, thus our continued shift towards mobile-first banking.

The launch of the mobile instant loans comes at a time when Kenya’s digital lending sector is experiencing rapid expansion. According to the Central Bank of Kenya, licensed digital lenders issued over 6.6 million loans worth Ksh. 109.8 billion in the first 11 months of 2025 alone. This is a clear indication of the growing demand for fast, accessible credit.

In addition to the Faulu Mobile Loan, the bank offers other short-term digital facilities such as Salary Advance, Asset Finance, Working Capital, Landlord Loans and Emergency Check-off loans for customers with employer arrangements. These products address different customer needs and income profiles.

Faulu Bank says its expanding digital loan portfolio reflects a broader strategy to deepen financial inclusion, improve access to affordable credit and support households and small businesses through technology-driven solutions.

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