Five Ways DStv Is Supporting Kenyan Customers In These Uncertain Times

The Corona Virus Outbreak continues to impact the production world as countries are forced to take strict measures to try and prevent its spread. With the escalating rapid spread, content production and sports fixtures have been postponed until further notice.

According to MultiChoice Kenya managing director, Nancy Matimu, the business has swiftly adjusted to inform, educate as well as entertain their consumers.

“Our customers are at the center of everything we do. In these difficult times, we are still committed to providing superior entertainment by adjusting our sports scheduling to give them the best entertainment and education content,” said Nancy, “We don’t have a line of sight on how long this will last for. This, however, has a direct impact on our live content calendar.”

All these customer-focused, content enhancements come at no additional cost. Therefore, it goes without saying that DStv is currently the place to watch content seeing that staying at home is the best current solution to fight the Corona Virus Outbreak.

DStv Pricing

Since 2019, the prices of DStv have been consistently dropping to give customers relief by up to 37 percent in some packages.

The most recent price drop was effected last week on 1^st April 2020 to reflect the 2 percent reduction in the Value Added Tax (VAT) rate, from 16 percent to 14 percent as stipulated in the Value Added Tax (Amendment of the Rate of Tax) Order 2020, issued on 26th March 2020 by the President.

“Our aim is to make great entertainment accessible to more consumers in Kenya and we believe this move will grant more of our customers access to the complete world of exciting entertainment channels at lower prices during this challenging period,” said Nancy. “DStv started a price reduction last year and will continue to pass on any pricing benefits and continue to pass on any pricing benefits. We have also recently moved to swiftly implement the VAT relief.”

More news channels to keep you informed

To ensure that its customers are provided with broad access to credible information at these uncertain times, DStv has made news channels more widely available. Since 27 march 2020, DStv added the below channels to most packages at no additional price as well as the many other local DStv news channels in Kenya.

Edutainment (education + entertainment) for the Kids

In light of the disruptions to the school calendar, DStv has quickly adapted to give its customers access to the best available educational content, to help keep young minds stimulated and engaged.

“We are making the revision accessible for lessons and edutainment, adding educational channels Da Vinci (DStv channel 318) and fun programming on Cartoon Network (DStv channel 310) on DStv Access until the end of May 2020 to help keep young minds stimulated and engaged,” said Nancy.

Additionally, there are 2 more pop-up channel to keep the young and old entertained.

Edu TV: Beginning April 2, 2020, subscribers on the DStv platform will be able to watch EDU TV on Channel 316. EDU TV will broadcast classroom-based learning as well as life skills programs for children of all age groups, based on the Competency-Based Kenya national curriculum. The channel will air lessons for learners in pre-primary (ECDC), primary and secondary school levels and will be available on all DStv packages.

Mindset pop channel: DStv viewers can also watch additional educational content on Mindset Pop, DStv Channel 317. Mindset Pop a dedicated channel for Primary School learners will be available to all subscribers across the DStv platform.

Two new pop-up channels launch; the Home of Superheroes andM-Net Binge – The Home of HBO: M-Net Binge – The Home of HBO: The channel which kicked last with only the best of the best content from the HBO stable.  M-Net Binge – The Home of HBO, channel 114 on DStv Premium and Compact Plus, will showcase full seasons of edgy, award-winning series as well as a selection of riveting documentaries and HBO Original films.

The Home of HBO will also be available on DStv Now, DStv Catch Up and DStv Catch Up Plus on connected decoders.

Toonami: TOONAMI, the Home of Superheroes lands on a new-pop up channel: Warne rMedia’s TOONAMI, the Home of Superheroes Channel opens on DStv channel 300 for all DStv packages The channel targets all super-heroes’ fans, especially kids between the ages of 8 and 12, offering non-stop, uninterrupted, 24-hour programming, jam-packed with top-rated series’ such as DC Comics’ Batman, Superman, The Green Lantern, Young Justice and The Justice League as well as popular animated series Teen Titans among others.

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ReLive Sports: Best sporting moments

As you are aware, live sport is massively impacted by the coronavirus. MultiChoice via Supersport has acquired the best award-winning the sport documentaries from around the globe and produced thematic channels for its subscribers to relive the greatest sporting moments of all time. Below are the channel categories and their sports offering.

Beyond providing credible information at this time, MultiChoice has gone a notch higher to partner with the World Health Organisation (WHO). Together, both institutions have rolled out Africa-wide public service announcements on Covid-19 on MultiChoice platforms to sensitize the masses on avoiding Coronavirus. “It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones,” said Nancy.

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