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Kenya’s Business Exodus: How Systemic Failures Are Crushing SMEs And Driving Entrepreneurs Away

BY Steve Biko Wafula · February 7, 2025 02:02 pm

Kenya’s entrepreneurial spirit, once a beacon of hope for East Africa, is buckling under the weight of systemic failures. Across the country, small and medium enterprises (SMEs), family-owned businesses, and even established firms are shutting down, relocating, or being auctioned at alarming rates. Behind this crisis lies a web of interconnected issues—rooted in government ineptitude, financial exclusion, and institutional corruption—that have created a hostile environment for business survival.

At the heart of the storm is the staggering Ksh 1 trillion in unpaid bills owed by national and county governments, agencies, and large corporations to SMEs. These delayed payments, equivalent to nearly 7% of Kenya’s GDP, have suffocated cash flows for thousands of businesses. According to the Kenya Private Sector Alliance (KEPSA), over 60% of SMEs report that delayed state payments directly threaten their survival. “When the government withholds payments for years, it’s not just businesses that collapse—families starve,” says Carole Kariuki, KEPSA’s CEO. The irony is stark: the same government advocating for “Buy Kenya, Build Kenya” is strangling the enterprises it claims to protect.

The liquidity crisis is exacerbated by a financial sector that locks out SMEs from affordable credit. Central Bank of Kenya data reveals that lending rates hover between 14-18%, while loan rejection rates for small businesses exceed 80%. Collateral demands—often 150% of loan values—are unrealistic for startups. “Banks treat us like liabilities, not partners,” laments Jane Mwangi, a Nairobi-based agri-processor. The Kenya Bankers Association’s 2023 report admits that only 12% of SMEs access formal credit, forcing many into predatory digital loans with crippling 30%+ monthly interest rates.

Read Also: What Is The Easiest Way To Start A Business That Will Be Profitable And Sustainable?

Even when businesses navigate cash flow hurdles, Kenya’s punitive tax regime delivers another blow. The Finance Act 2023 introduced multiple overlapping taxes, including a contentious 1.5% housing levy and increased turnover taxes. Tax expert Nikhil Hira notes, “The system prioritizes revenue collection over economic growth.” A 2023 survey by the Institute of Certified Public Accountants of Kenya (ICPAK) found that 43% of SMEs spend over 30% of their revenue on compliance. Many entrepreneurs, like Mombasa-based logistics owner Ahmed Omar, ask: “How can we reinvest when the KRA takes half our profits?”

Corruption amplifies these burdens. Kenya ranks 123/180 in Transparency International’s Corruption Perceptions Index, with bribes now a “transaction cost” for licenses, contracts, or even basic services. A 2022 Ethics and Anti-Corruption Commission (EACC) report revealed that 40% of businesses paid bribes to secure government tenders. “If you don’t kick back, your invoice ‘disappears’ in the system,” says a contractor who lost Ksh 20 million in unpaid bills. Scandals like the Ksh 2 billion NCPB maize heist and KEMSA COVID-19 funds looting exemplify a culture where graft trumps accountability.

The judiciary, tasked with upholding fairness, often worsens the crisis. Prolonged court battles and erratic rulings drain resources. In 2023, the World Bank ranked Kenya 145th in enforcing contracts, with cases averaging 3.1 years. A recent High Court ruling mandating a telecom firm to pay Ksh 13 billion in back taxes—despite prior agreements—sent shockwaves. “Unpredictable judgments make Kenya a legal minefield,” argues lawyer Linda Mbalu. Outdated laws, like the 1948 Auctioneers Act, further enable aggressive asset seizures without mediation.

Incompetent policies compound the chaos. Flip-flopping regulations, such as abrupt bans on sugar imports or sudden licensing requirements for digital lenders, destabilize sectors. The ICT Ministry’s 2023 shutdown of 600+ digital apps overnight left fintech startups reeling. KEPSA warns that such unpredictability deters investors: “Why inject capital when rules change weekly?” Meanwhile, Kenya’s manufacturing sector—contributing 7.2% to GDP—remains starved of incentives, unlike regional rivals Tanzania and Rwanda.

Neglect of critical sectors like agriculture and manufacturing reveals misplaced priorities. Agriculture, which employs 60% of Kenyans and contributes 22% to GDP, receives minimal state support. Dairy farmers, for instance, battle outdated policies favoring imported milk powder over local producers. “The government watches as our milk rots, then allows imports,” fumes dairy cooperative leader Wanjiku Mwangi. Similarly, manufacturing’s stagnation at 7% of GDP contrasts sharply with Ethiopia’s 27% push under targeted industrial parks.

The human cost is devastating. Auctioneers report a 45% surge in business liquidations since 2021, with family assets—homes, land, vehicles—sold for pennies. In Nairobi’s Industrial Area, once-bustling factories stand silent. “I laid off 50 workers before the auctioneer took my machinery,” says former textile factory owner Peter Kiarie. Youth unemployment, already at 13.4%, climbs as SMEs collapse. Economists warn that Kenya’s 5.5% GDP growth masks a ticking time bomb: without SMEs, which provide 80% of jobs, social unrest looms.

Solutions exist but require political will. Rwanda’s efficient e-procurement system ensures SME invoices are paid within 30 days. Ghana’s National Entrepreneurship Plan offers low-interest loans via public-private partnerships. Kenya must overhaul procurement laws, cap payment periods, and criminalize delays. Tax reforms should exempt startups for 3 years and simplify compliance. Strengthening the Judiciary’s Commercial Division, and adopting Singapore’s mediation-first approach could restore faith.

Kenya’s crossroads moment demands urgent action. Every business loss deepens poverty and erodes hope. As entrepreneur Eunice Ndande (@ehdande) warns: “Today’s closed SME is tomorrow’s failed generation.” The government, private sector, and judiciary must collaborate to dismantle barriers—or risk Kenya’s economic demise.

Read Also: Why Family Businesses Should Strive To List At The NSE

Steve Biko is the CEO OF Soko Directory and the founder of Hidalgo Group of Companies. Steve is currently developing his career in law, finance, entrepreneurship and digital consultancy; and has been implementing consultancy assignments for client organizations comprising of trainings besides capacity building in entrepreneurial matters.He can be reached on: +254 20 510 1124 or Email: info@sokodirectory.com

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