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Absa Bank Waives Fees On SMS And E-Statement Notifications

BY Juma · July 28, 2023 12:07 pm

KEY POINTS

Absa Bank Kenya's move to ditch these fees isn't just about saving a few shillings here and there; it's about acknowledging the value of their customers.

KEY TAKEAWAYS

The removal of additional costs on transactions is a boost to depositors, who are deducted numerous charges while withdrawing, depositing, or paying for goods and services

In a move that is likely to change how customers bank, Absa Bank Kenya has announced its bold decision to abolish all transactional notification charges and fees for e-statements and SMSs.

Picture this: You make a transaction, and just as you’re about to feel the rush of financial wizardry, you hear the dreaded ding – your phone alerting you of a transaction via an SMS, then charged for that notification. It’s like being charged for the privilege of knowing where your own money went! Well, not anymore!

Now, when you receive an SMS notification from Absa, you can rest assured that it won’t leave a gaping hole in your wallet. So, whether you’ve splurged on a spontaneous shopping spree or you’ve become a financial guru with your savvy investments, Absa will be there to provide those delightful notifications without demanding a ransom. Your money is yours to enjoy, and Absa is celebrating the joy of financial freedom right alongside you!

“You remain at the center of every decision that we make around how to adequately meet your needs. We take your feedback seriously and always endeavor to cushion you from unnecessary fees and charges as you bank with us.”

“On the back of this commitment, we are pleased to inform you that we have waived fees and charges on SMSes and E-statements on our customer accounts. This waiver illustrates our commitment to providing best-in-class customer service and digital offerings that match your requirements and expectations at a reasonable cost,” Absa Bank said in a statement to customers.

Absa Bank Kenya’s move to ditch these fees isn’t just about saving a few shillings here and there; it’s about acknowledging the value of their customers. This will also make customers comfortable and empowered with free transactional notifications and e-statements. “Your financial well-being matters, and so does your peace of mind!”

The removal of additional costs on transactions is a boost to depositors, who are deducted numerous charges while withdrawing, depositing, or paying for goods and services. This comes at a time when the lender is looking to adopt cutting-edge and cloud-based technologies.

The bank recently introduced a Digital Savings Account that offers consumers an interest rate of 9 percent per year with monthly interest payouts on their savings.

“Further, as a way of enhancing your financial well-being, we have recently introduced the Absa Digital Savings Account which will offer you a superior interest rate of 9% per annum with monthly interest payouts on your savings. We are committed to delighting you with the best possible service and competitive products,” added the lender.

About Juma

Juma is an enthusiastic journalist who believes that journalism has power to change the world either negatively or positively depending on how one uses it. (020) 528 0222 or Email: info@sokodirectory.com